The Hotel Nagalu in Fiss is a modern, family-run hotel with 35 stylishly furnished rooms. We offer our guests comfortable accommodations amidst the beautiful Tyrolean Alps and place great emphasis on personalized service and a family-friendly atmosphere. To guarantee our guests the best possible stay, we are currently looking for a receptionist (m/f/d) to actively support our team and ensure that our guests feel completely at home.

Tasks

• Reception and assistance of our guests on arrival and departure
• Telephone and written communication with guests and partners
• Managing room reservations and processing guest requests
• Carrying out check-ins and check-outs
• Maintenance and updating of guest andand booking data
• Support with special requests and individual guest inquiries
• General administrative tasks at the reception
• Collaboration with other departments to ensure smooth operations

Qualifications

• Experience in reception, hotel or customer service is an advantage, but not essential
• Friendly, polite and professional demeanor
• Strong communication skills and a strong sense of service
• Very good knowledge of German, knowledge of English is an advantage
• Teamwork, flexibility and organizational skills
• Good PC skills (especially MS Office, hotel software is an advantage)
• Independent working style and sense of responsibility
• Willingness to work weekends and holidays

Benefits

• A modern and dynamic working environment in a small but fine hotel
• Free accommodation in modern rooms and meals during working hours
• A motivated, friendly team that pulls together
• Opportunities for personal and professional development
• Performance-based remuneration
• Exclusive employee discounts and benefits
• A beautiful working environment in the Tyrolean Alps, ideal for nature and sports lovers

Final Words

If you have a friendly and service-oriented personality and are interested in working in a modern hotel in the Tyrolean Alps, we look forward to receiving your application!