Night Auditor (m/w/d)
You want everything?
Want to get started and live well? Bring your full potential while working in a family-friendly environment? We're happy to! At Schlosshotel Fiss, we offer all that – and more.
#WORKHAPPY #PLAYHAPPY is our lifestyle:
Modern crew homes, excellent pay, the new SHF Academy, our own crew chef, the castle gym, a 5,000 m² spa... and many other SHF benefits await you in your new home right next to the slopes, the bike park, and the hiking trails of Serfaus-Fiss-Ladis.
… join the SHF crew:
135 rooms & suites with 28 different categories and you love to offer our guests service at the highest level?
Plus a crew that sticks together, inspires, and enjoys spending time together!
Tasks
- Independent management of the reception department during the night shift
- Check-in for late arrivals, check-out for early departures
- Concierge services
- Monitoring of all security-relevant areas and facilities
- Carrying out regular inspections throughout the hotel area
- Transmit all important information from the previous day to the morning shift according to the logbook via hotelkit
- Working with checklists and standards
- Arrival preparation and key card administration
- Credit card billing, local tax inspection
- Record and execute alarm calls
- Room service
Qualifications
TOP qualification:
- Completed training in the hotel or office sector
- Professional experience in the upscale hotel industry is an advantage
- Experience in this or a similar position is essential
- Very good knowledge of German and English
- Experience with Casablanca, Word, Excel, Outlook, Hotelkit, Channel Manager is an advantage
Soft Facts:
- Independent & responsible working style
- Teamwork & commitment
- Quick comprehension & flexibility
- Well-groomed appearance & good manners
Benefits
SHF Crew Benefits:
- First-class staff catering 3 times a day / 7 days a week from our SHF crew chef
- Comfortable living in a single/double room in the Crew Homes including free garage parking space
- Time to relax – Wellness, Spa & Gym use for our SHF crew
- Reduced ski and cable car tickets
- SHF Academy, internal training & further education